How to Start a return
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Email your request to contact@agloryz.zendesk.com with your return reason
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You will be replied up to 24 hours and return instructions will be send to you
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Ship the returned item to designated address and send us the documents related to the return following our return instructions.
- Once we will receive your package, your return will be completed
Return & Exchange Conditions
- All return requests must be within 30 days of customer item receiving.
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All items must be returned in there original condition.
Frequently Asked Questions
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After how many days can I submit a refund?
we accept returns within 30 days after you received your order.
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Are there any items which can not be return?
Yes. Such as beach towels, underwear, items that have been used, damages, washed, missing tags.
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How can I submit a refund?
Please contact our support team here or contact us to this address returns@agloryz.com
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Do you provide returns labels?
No. All shipping return cost will be paid by the customer.
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I received damage/defective/wrong item. how can I exchange it?
Please contact our support team, we will need a picture of the items you received and the shipping slip on the original package. Please send it to our customer together with your order number.
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How long will it take to receive my refund?
After we will receive the refunded product to our warehouse, it will take 3-5 business days to show the refund in your credit card, for PayPal it will take 1-3 days to be shown.
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If I purchased my order with a coupon, can I return or exchange it?
Only the exceeding value is refundable.
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Can I get a refund for my gift card or item bought with it?
No. Gift card are not refundable, and Items which bought with gift card are not eligible for refund.